Effective Date: July 29, 2026

Welcome to krovix. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. About krovix

Krovix is an online women’s & men fashion store that offers hand bags, Wallets and related fashion products. Currently, we deliver our products only within Pakistan.

2. Eligibility

By placing an order on our website, you confirm that:

  • You are at least 18 years old, or you have permission from a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.
  • You are legally authorized to use the selected payment method.

3. Products

We strive to display our products as accurately as possible. However:

  • Product colors may appear slightly different depending on your device or screen settings.
  • Product availability is subject to stock.
  • We reserve the right to discontinue or modify any product without prior notice.

4. Pricing

  • All prices are displayed in Pakistani Rupees (PKR).
  • Prices include applicable taxes unless stated otherwise.
  • Prices may change at any time without prior notice.
  • The price displayed at the time of placing your order will apply to your purchase.

5. Orders

After placing an order, you will receive an order confirmation.

We reserve the right to refuse, cancel, or limit any order if:

  • A product is out of stock.
  • Incorrect pricing or product information has been displayed.
  • Fraudulent or suspicious activity is suspected.
  • The customer provides incomplete or incorrect information.

If your order is cancelled after payment has been received, an appropriate refund will be issued.

6. Payments

We accept the payment methods displayed during checkout.

Orders will only be processed after successful payment verification where applicable.

For Cash on Delivery (COD) orders, payment must be made to the delivery representative upon receiving the order.

7. Shipping & Delivery

  • We currently deliver only within Pakistan.
  • Estimated delivery times are provided for convenience and may vary depending on your location and courier services.
  • Delivery delays caused by weather, public holidays, courier issues, or other circumstances beyond our control are not the responsibility of Ziventra.

8. Returns & Refunds

Our Refund & Return Policy forms part of these Terms & Conditions.

Customers may request a return or refund within 3 days of receiving their order, subject to the conditions outlined in our Refund & Return Policy.

Please review that policy before making a purchase.

9. Customer Responsibilities

Customers agree to:

  • Provide accurate delivery and contact information.
  • Carefully review their order before completing the purchase.
  • Keep their account information secure.
  • Use the website lawfully and respectfully.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logo
  • Brand name
  • Product images
  • Graphics
  • Website design
  • Text
  • Icons
  • Product descriptions

is the property of Krovix and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Krovix shall not be liable for:

  • Delivery delays beyond our control.
  • Temporary website interruptions.
  • Indirect or consequential losses arising from the use of our website or products.
  • Minor differences in product color due to screen settings.

Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

12. Privacy

Your privacy is important to us.

Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon being published on this page. Continued use of our website constitutes acceptance of the updated Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Krovix

Email: krovixrastore@gmail.com

Phone / WhatsApp:

Service Area: Pakistan