Effective Date: July 29, 2026

Welcome to krovix. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (only as required to process your order)

Technical Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Date and Time of Visit
  • Cookies and Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website and shopping experience.
  • Prevent fraud and unauthorized activities.
  • Comply with legal obligations.
  • Send promotional offers or newsletters (only if you choose to receive them).

3. Payment Information

For your security, krovix does not store your complete payment card details on our servers.

Payments are processed securely through trusted payment providers.

4. Cookies

Our website uses cookies to:

  • Keep items in your shopping cart.
  • Remember your preferences.
  • Improve website performance.
  • Analyze website traffic.
  • Provide a better shopping experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Courier and delivery companies
  • Payment service providers
  • Website hosting providers
  • Email service providers
  • Government authorities when required by law

These third parties are only permitted to use your information for the services they provide to us.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders.
  • Provide customer support.
  • Meet legal, tax, and accounting requirements.
  • Resolve disputes and enforce our policies.

8. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your contact details.
  • Request deletion of your personal information, where legally permitted.

To make any of these requests, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Krovix

Email:  krovixrastore@gmail.com

Phone / WhatsApp: +92 345 1553744

Service Area: Pakistan